Frequently Asked Questions

Why should I have my water dispenser cleaned and sanitized?

Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.

Is the Professional Dispenser Cleaning process different or better than what I've been doing on my own?

The ReadyRefresh® Professional Cleaning Service provides a thorough cleaning and sanitization of your water dispenser. This service goes beyond what customers can typically do themselves. Our technicians use high-quality cleaners and sanitizers to remove 99.9% of bacteria*.
The process includes:

• cleaning all external surfaces.
• removing internal components.
• cleaning all water contact surfaces.
• cleaning or replacing the spigots, baffle, and non-spill assembly.
• flushing the dispenser with distilled water. setting up a fresh bottle so you can enjoy refreshing and great-tasting water.

*As tested with Escherita coli, ATCC® 25922™ by ReadyRefresh, applies to gravity fed water dispensers with removable spigots*